These Website Terms of Use (“Terms”) govern your access to and use of the website realseecharger.com (the “Site”), operated by Realsee (Shanghai) New Energy Technology Co. ltd (“RealSee,” “we,” or “us”). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree to any part of these Terms, do not use the Site. These Terms constitute a legally binding agreement between you and RealSee.
Please also review our Privacy Policy (linked on our Site), which describes how we collect and use your information. Your use of the Site signifies your agreement to our Privacy Policy as well.
Authority: If you are using the Site on behalf of a company or other organization (including as a distributor or business user), you represent that you have the legal authority to bind that entity to these Terms. In that case, “you” and “your” will refer to both you as an individual and the organization.
Use of Website Content and Access Rights
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its content for your own personal or internal business purposes only. This means you may view, download, and print materials from the Site solely for informational purposes related to evaluating our products and services. All use of the Site must be lawful and in compliance with these Terms.
l Permitted Use: You may use the Site and its content for personal education or to make legitimate inquiries about RealSee’s products (such as EV chargers or energy storage systems) for potential purchase or distribution. Business users and distributors may use the Site to obtain information for internal planning or purchasing decisions.
l No Commercial Exploitation: You must not use any content on the Site for commercial resale, redistribution, publication, or the creation of derivative works without our express prior written consent. Except as expressly allowed by us, you cannot copy, reproduce, or distribute any portion of the Site content for any public or commercial purpose.
l Access Rights: We reserve the right to suspend or terminate your access to the Site (or any portion thereof) at our sole discretion, at any time, with or without notice, especially if we believe you have violated these Terms. We may also remove or modify any content on the Site without notice. We are not liable if for any reason all or part of the Site is unavailable at any time.
l Your right to use the Site is conditioned on your compliance with these Terms. Any use of the Site beyond the scope of this license (or in violation of these Terms) will result in an immediate termination of the permission granted to you.
Intellectual Property
All content and materials on the Site – including but not limited to text, product descriptions, images, photographs, graphics, logos, videos, audio clips, software, design layout, and other information (collectively, the "Content") – are the intellectual property of RealSee or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Ownership: RealSee (and its licensors, where applicable) retain full and complete title to and ownership of the Content and the Site, including all intellectual property rights therein. Nothing in these Terms transfers any ownership of such rights to you. All trademarks, service marks, and logos displayed on the Site are the registered or unregistered marks of RealSee or third parties. This includes, without limitation, RealSee’s brand names, product names (for example, names of our EV chargers or energy storage systems), and company logos. You are not granted any right or license to use any trademarks or logos on the Site without our prior written permission.
Limited Use of Content: Except as expressly permitted under Use of Website Content and Access Rights above, you agree not to:
l Reproduce, copy, download, modify, publish, upload, post, transmit, display, sell, or distribute the Site’s Content (or any portion of it) without written authorization from RealSee.
l Create derivative works from the Content or use any illustrations, photographs, video or audio sequences, or graphics separately from their accompanying text or context on the Site.
l Remove, obscure, or alter any copyright notices, trademark legends, or other proprietary markings on the Site or on any copies of Content.
l If you wish to use any Content in a manner not expressly permitted by these Terms (for example, to quote sections of text or use images in a publication), you must obtain prior written consent from RealSee. Unauthorized use of the Content may violate copyright, trademark, and other laws and could result in civil or criminal penalties.
Prohibited Uses
You may use the Site only for lawful purposes and in accordance with these Terms. You agree that you will NOT use the Site (or any portion of it):
l In Violation of Law: In any way that violates any applicable laws or regulations of the People’s Republic of China, or the laws and regulations of the country or region in which you reside or access the Site. This includes, without limitation, laws governing data privacy, network security, export control, and electronic communications.
l Unlawful or Harmful Activity: To engage in any unlawful, fraudulent, or malicious activity, or to solicit others to perform or participate in any unlawful acts. You must not use the Site to transmit or post any material that is illegal, harmful, defamatory, abusive, vulgar, obscene, harassing, or otherwise objectionable (including any content that would encourage criminal or civil liability under any law).
l Intellectual Property Infringement: To upload, post, or transmit any content that infringes or misappropriates any third party’s intellectual property rights, privacy rights, publicity rights, or other personal or proprietary rights.
l Interference with the Site: To interfere with, disrupt, or damage the Site or any server or network connected to the Site. This includes actions such as introducing viruses, worms, Trojan horses, spyware, or any other malicious or harmful code. You must not attempt to gain unauthorized access to any portion of the Site, other users’ data, or any systems or networks connected to the Site (for example, by hacking, password “mining,” or any other illegitimate means).
l Excessive or Automated Use: To use any robot, spider, crawler, scraper, or other automated means or processes to access the Site for any purpose, including monitoring, data mining, or copying any of the Content, without our express written permission. (Exception: standard search engine indexing is allowed.) You also agree not to engage in any conduct that imposes an unreasonable or disproportionately large load on our infrastructure or that otherwise interferes with the proper working of the Site.
l Impersonation or Misrepresentation: To impersonate any person or entity (including a RealSee representative or another user), or falsely state or otherwise misrepresent your affiliation with any person or entity in connection with your use of the Site or any communications sent through the Site.
l Unauthorized Advertising or Spam: To use the Site or its communication features (such as contact or inquiry forms) to transmit any unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation. The Site is not to be used for harvesting email addresses or other personal information for marketing purposes.
l Other Harmful Purposes: For any other purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of RealSee or others.
Any attempt to do any of the foregoing is also prohibited. RealSee reserves the right to investigate and take appropriate legal action against any violation of this section or these Terms, including cooperating with law enforcement authorities or court orders directing us to disclose the identity of anyone engaging in such activities.
User Inquiries and Submissions
Our Site may allow you to submit inquiries, contact requests, or other information to us (for example, by filling out a contact form, sending us messages to request a quote or product details, or emailing us directly). By submitting any information or materials through the Site (“User Submissions”), you agree to the following:
l Accurate Information: You will provide true, accurate, current, and complete information about yourself (and your company, if applicable) in all User Submissions. You must not use false contact information, impersonate any person or entity, or mislead us as to the origin of any inquiry. RealSee is not responsible for any communication issues or misdirected responses that result from incorrect information provided by you.
l Legitimate and Lawful Content: Any User Submission (including any written inquiries or attachments) must be lawful and relevant to our business. You agree not to submit any content that is obscene, defamatory, infringing, fraudulent, or that violates any law or the rights of any third party. Do not include sensitive personal information (such as financial account details, health information, or social security numbers) in your inquiry, except where specifically requested (if ever) as part of a particular service.
l No Confidential or Proprietary Information: User Submissions are not treated as confidential. Except for personal information covered by our Privacy Policy, any suggestions, ideas, questions, feedback, or other material you send via the Site will be considered non-confidential and non-proprietary. You agree that RealSee is free to use any feedback, ideas, or suggestions you provide, without acknowledgment or compensation to you, for any purpose (such as improving our products and services). RealSee shall own and retain all rights to materials or information that you submit, and you hereby grant RealSee a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, distribute, and display any such User Submissions for any business purpose.
l Purpose of Inquiries: Submitting a contact form or inquiry to us does not create any binding agreement between you and RealSee. For example, requesting a quote or product information through the Site is for informational purposes only – it does not constitute a purchase order or contract. Any transactions for the sale of products or services by RealSee will be governed by separate terms and conditions (such as a sales agreement) to be mutually agreed in writing. We reserve the right to decline any request or inquiry at our discretion.
l Communication: By providing your contact information and inquiry, you authorize RealSee to contact you in response via the information you provided (such as by emailing or calling you). We will handle your personal contact details in accordance with our Privacy Policy. However, remember that communications over the internet may not be secure, and you should not expect that information you submit through the Site will remain private in transit. RealSee is not responsible for any interception or misuse of information that occurs outside our systems.
We strive to respond to inquiries in a timely manner (e.g., as indicated on our Site, we aim to reply within 12 hours for price requests), but we do not guarantee any specific response time or that we will respond to every submission. Misuse of the contact forms (such as sending spam or unsolicited marketing to us via our forms) is strictly prohibited and is grounds for terminating your access to the Site.
Website Availability
RealSee endeavors to keep the Site up and running smoothly, but we cannot guarantee that the Site (or any Content or features) will be available at all times or without interruptions. You acknowledge and agree that:
l No Guaranteed Uptime: The Site is provided on an “as available” basis. We make no guarantee that the Site will be uninterrupted, secure, or free of errors. The Site may occasionally be unavailable for maintenance, upgrades, or due to technical issues. RealSee shall not be liable to you for any loss or inconvenience caused by an inability to access the Site or specific Content at any given time.
l Modifications and Suspension: We reserve the right to change, suspend, or discontinue any part of the Site or the Content at any time, for any reason, without notice. We may also impose limits on certain features or restrict your access to parts or all of the Site without notice or liability. For example, we may temporarily disable the Site to implement updates or permanently remove outdated product information.
l Backup and Reliability: We do not warrant that any content or files available for downloading from the Site will be free from corruption or loss, or that they will meet your expectations. It is your responsibility to implement sufficient safeguards (like antivirus protection and data backup) to protect your own system and to reconstruct any lost data. RealSee will not be responsible for any data loss or damages that result from downloading or using materials from the Site.
By using the Site, you understand that Internet and electronic communications may be subject to events outside of RealSee’s control, and there may be delays, failures, or errors in transmission or storage of data. You agree that RealSee is not liable for any such issues you may experience.
Disclaimer of Warranties
YOUR USE OF THE SITE IS AT YOUR SOLE RISK. The Site and all Content, materials, information, and services provided on or through the Site are provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, either express or implied.
To the fullest extent permitted by law, RealSee disclaims all warranties, express, implied, or statutory, with respect to the Site and its Content, including but not limited to:
l Implied Warranties: Any and all implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and warranties arising from course of dealing or course of performance are expressly disclaimed. We make no warranty that the Site or Content will meet your requirements or expectations.
l Accuracy and Completeness: RealSee does not warrant that the information on the Site is accurate, complete, or up-to-date. While we strive to provide useful and current information (for example, about product specifications, availability, or industry news), we make no guarantee of any kind that the Content is correct, reliable, or free of errors or omissions. Any reliance you place on the information presented on the Site is strictly at your own risk. RealSee disclaims any liability for errors or inaccuracies in the Content.
l Availability and Performance: RealSee makes no warranty that the Site will be available on an uninterrupted, timely, secure, or error-free basis, or that defects will be corrected. We also do not guarantee that the Site and any files or content downloaded from it will be free of viruses, malware, or other harmful components. You are responsible for using appropriate scanning software and protection.
l Third-Party Content: The Site may include information or materials provided by third parties (for example, articles, videos, or links to third-party websites). Such content is provided for convenience and information only. RealSee makes no warranties and assumes no responsibility or liability for any third-party content, and the inclusion of any third-party materials does not imply our endorsement of those materials.
No advice or information, whether oral or written, obtained by you from RealSee or through the Site, shall create any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you. In such case, any warranties required by law are limited to the shortest period and fullest extent permitted.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event will RealSee, its parent company, affiliates, subsidiaries, or their respective directors, officers, employees, agents, partners, or licensors be liable for any damages or losses of any kind arising out of or in connection with your use of (or inability to use) the Site, the Content, or any services or items obtained through the Site. This limitation of liability applies to all types of damages, whether direct, indirect, incidental, consequential, special, or punitive, including but not limited to:
l Personal Injury or Property Damage: Any injury or damage resulting from accessing or using the Site or any content downloaded from the Site.
l Data Loss or Business Interruption: Loss of data, loss of business, loss of profits, loss of revenue, loss of goodwill, or business interruption arising from or related to the use of (or inability to use) the Site.
l Computer Damage: Damage to your computer system, network, or other device, or any malware, viruses, or bugs that may infect your equipment due to your access of the Site or any content obtained from the Site.
l Reliance on Content: Any consequences of decisions you make or actions you take in reliance on any information or content provided on the Site (for example, any loss or costs incurred by relying on product specifications or availability information on the Site).
l Any Other Damages: Any other indirect or consequential damages, even if foreseeable or even if RealSee has been advised of the possibility of such damages.
This limitation applies regardless of the theory of liability, whether based in contract, tort (including negligence), strict liability, warranty, or any other legal theory. RealSee’s total cumulative liability, for all claims arising from or related to the Site and these Terms, shall not exceed the greater of: (a) the total amount (if any) you paid to RealSee specifically for the use of the Site, or (b) RMB ¥500.00. The existence of multiple claims will not enlarge this limit.
Exceptions: Some jurisdictions do not allow the exclusion or limitation of certain damages (such as incidental or consequential damages). In such states or countries, RealSee’s liability shall be limited to the fullest extent permitted by law. Nothing in these Terms is intended to exclude or limit any condition, warranty, right, or liability which may not be lawfully excluded or limited.
You acknowledge that RealSee is making the Site and Content available in reliance on the disclaimers of warranty and the limitations of liability set forth herein, and that these provisions form an essential basis of the bargain between you and RealSee.
Indemnification
You agree to indemnify, defend, and hold harmless RealSee, its parent company, subsidiaries, and affiliates, and their respective officers, directors, employees, agents, and representatives (the “Indemnified Parties”), from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:
l Your violation of these Terms or your misuse of the Site or Content (including any use of the Content other than as expressly authorized in these Terms);
l Your violation of any law or regulation or the rights of any third party in connection with your use of the Site;
l Any User Submission or information you provide to us (including claims that such User Submissions infringe or misappropriate the rights of a third party, or that they caused damage to a third party); or
l Your use of any Platform Services (such as OCPP/cloud services) in a manner not permitted by these Terms or by our additional guidelines.
RealSee reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with RealSee’s defense of such claim. You will not settle any claim in a manner that affects the rights of any Indemnified Party or imposes any obligation on an Indemnified Party without our prior written consent.
This indemnification provision will survive any termination of your access to the Site or these Terms.
Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them, or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law provisions.
To the extent permitted by applicable laws, any disputes arising under these Terms shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its rules in effect at the time of the application for arbitration. The seat of arbitration shall be Shanghai, and the arbitration proceedings shall be conducted in English.
You agree that any such dispute resolution shall be conducted on an individual basis, and not in a class, consolidated, or representative action.
Changes to Terms
RealSee reserves the right to update, revise, or modify these Terms at any time, at our sole discretion. If we make changes, we will post the updated Terms on this page and update the “Last Updated” date at the top. All changes are effective immediately when posted, and apply to all access to and use of the Site thereafter.
Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. It is your responsibility to check this page periodically for any updates. If you do not agree to any revised Terms, you must stop using the Site.
We may, in our discretion, provide additional notice of material changes (e.g., via a pop-up on the Site or a notification banner), but are not obligated to do so. No modification of these Terms by you is valid or has any effect unless expressly agreed to by RealSee in a writing signed by an authorized representative of RealSee.
Miscellaneous
l Entire Agreement: These Terms (together with our Privacy Policy and any additional terms incorporated or referenced herein) constitute the entire agreement between you and RealSee regarding your use of the Site, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties (both written and oral) related to the Site.
l Severability: If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
l No Waiver: No waiver by RealSee of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of that term or any other term, and any failure of RealSee to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
l Assignment: You may not assign or transfer any rights or obligations under these Terms without our prior written consent. RealSee may assign its rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
l Headings: The section titles and headings in these Terms are for convenience only and have no legal or contractual effect.
Contact Us
If you have any questions, concerns, or comments about these Terms or the Site, you may contact RealSee at:
Realsee (Shanghai) New Energy Technology Co. ltd
Email: info@realsee.net
Please include in your correspondence any relevant information that will help us assist you, such as the nature of your inquiry or a reference to the portion of the Terms your question concerns. We value your feedback and will do our best to address your concerns.
By using the Site, you acknowledge that you have read, understood, and agree to these Terms of Use. Thank you for visiting realseecharger.com and for reviewing our Terms. Enjoy your experience on our Site!
